This Privacy Policy explains how Ecoflors handles personal information that you share with us through our website, quotation requests, sample requests, email, WhatsApp and other business communication.
Ecoflors is a B2B flooring supplier. Our website is intended for business buyers, including importers, distributors, wholesalers, contractors, project buyers and private-label customers. It is not designed for individual consumers.
Quick summary
- We use business contact information to reply to inquiries, prepare quotations, arrange samples and support orders.
- We do not sell personal information.
- We do not use inquiry form data for newsletters or marketing unless you separately opt in, where required.
- File uploads through our website forms are not enabled unless a form clearly says otherwise.
- You may contact us to request access, correction, deletion or other privacy rights that apply to you.
1. Who we are
Ecoflors is the trading name and website of:
Jiaxing Rolling Technologies Co., LtdNo. 257 Furun Road, Dongzhai, Nanhu District, Jiaxing City, Zhejiang Province, China 314000
Website: https://ecoflors.com
Privacy contact: sales@ecoflors.com
In this policy, “Ecoflors”, “we”, “us” and “our” refer to Jiaxing Rolling Technologies Co., Ltd.
2. Information we collect
We collect only the information we need to handle business inquiries and orders.
| Situation | Information we may collect | Why it is collected |
|---|---|---|
| Contact or RFQ forms | Name, company name, email, phone or WhatsApp number, country, product request, project details | To reply to your inquiry and prepare a quotation |
| Sample requests | Contact details, shipping address, requested products, courier account number if you provide one | To prepare and ship samples |
| Email or WhatsApp communication | Message content, contact details, documents you choose to send us (for example drawings, specifications or tender documents) | To answer questions and discuss product and project requirements |
| Website use | IP address, browser and device information, pages visited, cookie or analytics data where used | To run, secure and improve the website |
| Orders and business follow-up | Company details, order communication, shipping documents, invoice-related records | To fulfil orders and keep business records |
File uploads through website forms are currently not enabled unless the form explicitly says otherwise. If you want to share documents, you may send them by email.
3. How we use personal information
We use personal information for normal B2B purposes, including to:
- respond to your inquiries;
- check product structures, specifications and documentation requirements;
- prepare quotations, sample arrangements and product information;
- follow up on orders, production, packaging, shipment and after-sales matters;
- prevent spam, misuse and security issues;
- keep business, accounting, tax, contract and compliance records;
- send newsletters or marketing communication, but only where you have separately requested this or where it is otherwise allowed by law.
4. Legal basis for processing
Where data protection laws such as the EU or UK GDPR apply, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Replying to inquiries and preparing quotations | Steps taken at your request before entering into a contract; our legitimate interest in responding to business inquiries |
| Handling sample requests and order communication | Performance of a contract or pre-contract steps |
| Keeping business records | Legal obligation; legitimate interest |
| Website security and spam prevention | Legitimate interest |
| Newsletters or marketing emails | Your consent, where required |
5. Who we share information with
We share personal information only when needed to run our business. This may include:
- Ecoflors sales, technical, operations and management staff;
- service providers for website hosting, email, forms, CRM, analytics or IT support;
- couriers, freight forwarders and logistics partners, where needed for samples or orders;
- payment, accounting, legal, compliance or professional advisers, where needed;
- authorities or regulators, where required by law.
Ecoflors does not sell personal information.
6. International transfers
Ecoflors operates internationally from China. Information you submit may be accessed, stored or processed outside your country, including in China, and by service providers in other countries.
Where required, we take steps designed to protect personal information when it is transferred internationally.
7. How long we keep information
We keep personal information only for as long as needed for the purposes described in this policy:
- Inquiry records are kept for a reasonable period so we can respond and follow up.
- Order-related records may be kept longer for contract, accounting, tax, compliance or dispute purposes.
- Marketing subscription records, where applicable, are kept until you unsubscribe or withdraw consent.
- Spam, invalid or irrelevant submissions may be deleted sooner.
8. Cookies and analytics
Our website may use cookies or similar technologies for:
- basic website operation;
- security;
- form functionality;
- analytics and performance measurement;
- marketing measurement, only if actually used.
Tools currently in use:
- Google Analytics: [CONFIRM]
- Meta Pixel: [CONFIRM]
- Google Fonts: [CONFIRM]
- YouTube embeds: [CONFIRM]
- WordPress / Contact Form 7 cookies or plugins: [CONFIRM]
You can control or delete cookies through your browser settings.
9. Marketing communication
Submitting an inquiry, RFQ or sample request does not automatically subscribe you to newsletters or marketing emails.
We will only send marketing communication if you have separately opted in, or where otherwise permitted by law. You can unsubscribe or withdraw consent at any time by using the unsubscribe link in the email or by contacting sales@ecoflors.com.
10. Your privacy rights
Depending on where you are located and the law that applies, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- request deletion;
- restrict how we use your information;
- object to certain processing, including processing based on legitimate interests;
- withdraw consent where processing is based on consent;
- receive your information in a portable format, where applicable;
- complain to a data protection authority in your country.
To make a request, email sales@ecoflors.com. We may need to verify your identity before responding.
11. Security
We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children
Ecoflors.com is a B2B website and is not intended for children. We do not knowingly collect personal information from children.
13. Links to other websites
Our pages may link to third-party websites and services, such as WhatsApp, email clients, logistics providers, official standards or government pages, and social media platforms. These third parties have their own privacy policies, and we are not responsible for how they handle your information.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Last updated: [DATE]
15. Contact us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact:
Jiaxing Rolling Technologies Co., Ltd (Ecoflors)No. 257 Furun Road, Dongzhai, Nanhu District, Jiaxing City, Zhejiang Province, China 314000
Email: sales@ecoflors.com
Website: https://ecoflors.com